Question 1

How does SwiftParcel tracking work?

Accepted Answer

Every SwiftParcel shipment includes real-time GPS tracking with live map updates, milestone notifications via SMS/email, and proof of delivery with photo confirmation. Track multiple shipments simultaneously with our batch tracking feature.

Question 2

What countries do you ship to?

Accepted Answer

SwiftParcel delivers to over 200 countries and territories worldwide. We offer door-to-door service including customs clearance assistance for international shipments. Express air freight reaches most major cities in 1-3 business days.

Question 3

How much does shipping cost?

Accepted Answer

Rates start from $4.99 for domestic ground, $29 for international express, and $199 for ocean freight containers. Get instant quotes based on package dimensions, weight, destination, and service level. Volume discounts available for businesses shipping 50+ packages monthly.

Question 4

Is my package insured?

Accepted Answer

All shipments include $100 automatic insurance. Additional coverage up to $10,000 is available for high-value items. Our package protection program covers loss, damage, and theft with simple online claims processing.

Question 5

Do you offer business accounts?

Accepted Answer

Yes! SwiftParcel Business provides dedicated account managers, API integration, custom rates, consolidated billing, and advanced analytics. Trusted by 10,000+ businesses from startups to Fortune 500 companies.