Question 1

How does AstParcel tracking work?

Accepted Answer

Every AstParcel shipment includes real-time GPS tracking with live map updates, milestone notifications via SMS/email, and proof of delivery with photo confirmation. Track multiple shipments simultaneously with our batch tracking feature.

Question 2

What countries do you ship to?

Accepted Answer

International route availability depends on the origin, destination, shipment details, and selected service. Request a quote or contact support to confirm available options.

Question 3

How much does shipping cost?

Accepted Answer

Shipping prices depend on package dimensions, weight, destination, and service level. Request a quote for current pricing and available options.

Question 4

Is my package insured?

Accepted Answer

Coverage availability and terms depend on the selected shipment service. Review the applicable terms during booking or contact support for details.

Question 5

Do you offer business accounts?

Accepted Answer

Business account options may include account support, integrations, custom quotes, and consolidated billing. Contact support to discuss available options.